Frequently Asked Questions

Important things to know when choosing your venue!

How can I check to see if a date is available?

Please give us a call at 612.827.5555. You can also submit a request for additional information through our website.

When can we tour the space?

Tours are available by appointment only. Most tours are scheduled Monday-Friday between 9am-5pm. Some evening and weekend tours may be available upon request, but are tend to be limited based on our event schedule. Please contact us to schedule a tour.

Where can I find pricing information?

Call us, email us, or submit an inquiry through our website!

How do I reserve the space for an event?

To book a date you must submit the completed Rental Application and Agreement along with a deposit for at least one half of the rental fee. The second half of the rental fee is due no later than 6 months prior to the event. If you are booking more than 6 months from your event, you may also submit a deposit for the full rental fee by check to receive a 5% discount off the rental fee. Events booked within 6 months are required to submit the full rental fee at the time of booking without discounts. All remaining balances will be due no later than 30 days prior to the event. We accept Visa, MasterCard, Discover or checks made payable to Empire Eight, LLC.

Do I need to have all my event details determined at the time of booking? What will happen after I reserve the space?

We need to know your event date, estimated guest count, and approximate start and end times to approve your contract. You can determine other details at a later date. One of our Event Managers will be available to you by phone and email to answer questions or concerns throughout your planning process. You can request to schedule a time to come back in to discuss additional details and plan various elements of your event at any time. We will schedule a planning meeting 4-6 weeks before your event to go over timelines, catering details, bar selections and floor plans.

What is your cancellation policy?

All deposits and balances paid are non-refundable and non-transferable.

How many guests can you accommodate?

Most of our ceremony setups can seat up to 150-175 guests. Our lower level bar area can accommodate up to 150 guests comfortably. We can accommodate up to 200 people for a seated dinner or up to 350 guests (between both levels) for a cocktail & hors doeuvres style reception.

Do you have parking?

Our parking lot contains about 40 parking spots and several of the surrounding streets are non-metered. There are also a couple of public pay lots within walking distance. Valet may also be added onto your event; typically valets will be able to park up to 50-60 cars in our lot, depending on the size of the vehicles. We are in a prime location in Uptown and have an ample amount of parking options compared to Downtown Minneapolis and St. Paul where all guests pay for parking.

Can we have our ceremony at FIVE?

Ceremonies take place on the second floor of our building, in the same area where most clients also hold the dinner and dance. We will transform the upstairs room into the reception while guests are downstairs for a cocktail hour. Our ceremony service covers the initial set-up of the ceremony, tear down/transition of furniture to prepare for reception, a one-hour rehearsal, and access to our wedding suite.

Is there a hotel nearby?

Yes, there are several hotel options nearby. Please refer to our website and recommended vendor list to get started. Several hotels offer shuttle options. Please contact the hotel directly for specific details and rates.

Do you have adequate restroom facilities, elevator access, and space for a coat check?

Yes, we have 8 separate bathrooms throughout the facility. An elevator is available by the main stairwell to help guests get from one level to the other. There is also a room for a self-serve or staffed coat check.

Who is my main contact and how much will be they be available during my planning? Will they be there to oversee things on the night of my event?

One Event Manager is assigned to each client as the primary contact person. You are welcome to call or email them throughout your planning. They will hold your finalization meeting to coordinate details with you and your third party vendors. The primary manager is on-site the day of the event starting when vendor/client access begins. A second Event Manager may also be on-site to assist during or close at the end of the event. Event Manager coverage is determined by FIVE based on the event schedule and specific event details.

Can we choose our own caterer? What is your food minimum?

We work with a preferred group of caterers that can accommodate a wide range of taste preferences and budgets. In addition, we maintain an open catering policy so you have the option of using any licensed caterer in the Twin Cities area. We do not have any food minimums and no additional fees will apply when using a caterer from our preferred list. If you decide on a caterer who does not currently have a preferred status with us, we will apply a charge to the caterer.

Are there any additional catering related fees that I should be aware of?

If a caterer chooses to cook onsite in our kitchen, rather than bring their food prepped and ready to serve, a fee will apply to use the ovens and stoves in our kitchen. FIVE does not provide linens or tableware, please check with your caterer to see what options they have available. Rental items for food service may be arranged through FIVE if not provided by your caterer.

Can we bring in our own beverages or hire our own bartenders?

At FIVE we hold our own liquor license and do not permit any outside alcohol to be brought inside our building by clients, caterers, or guests. A beverage minimum is applied toward each event that can be reached by either having a hosted bar, cash bar or a combination of both. We provide all alcohol and the bartending staff.

I dont want to serve any alcohol at my event, is that a possibilty? If so, how does that work?

We rely on beverage sales as a revenue source. We can customize a beverage package for you that based on non-alcoholic beverages only. If you prefer not to offer any beverages during your event, the full amount of your beverage minimum will be added to the rental fee.

Do you have a recommended vendor list?

We maintain a list of vendors on our website that we recommend choosing from based on their past performance at events. You are welcome to choose from our suggestions or to book any vendor of your choice. We reserved the right to approve or deny vendors, both those who are new to our space and those who have worked here before. You will be required to submit all vendor contact information at least one month prior to your event. Feel free to contact an Event Manager with any questions regarding your vendor selections.

Do you have any requirements for the vendors that work in your facility?

We require that any vendor working on-site during your event (i.e. DJ, photographer, caterer, photo booth, etc) provides us with a copy of their liability insurance, listing our business names as additional insured. If the vendor does not have insurance, we require that their business name is added to our insurance. Caterers are not included and must carry their own insurance, no exceptions.

Is it going to be more difficult to plan my event if I am hiring outside vendors like caterers, etc.?

No way! Even at venues that have exclusive vendors, you will still need to make crucial decisions about menu choices, song selections, timing and extra items. At FIVE, we are designed to give you the power to design your event the way you want it to be. After all, it is your wedding, not ours. There are so many resources and great vendors that are eager to help you create an event that demonstrates your unique tastes. Our Event Managers will give you the support you need to pull everything together successfully.

When will my vendors have access to the space? When will I have access?

Our contract allows for up to 3 hours of set-up/prep time prior to the start of the event. In most cases, this is an ample amount of time for vendors and clients. If additional time is desired, you may submit a request prior to your event. Additional time is granted for a fee on a case-by-case basis, depending on the event schedule.

Do you have decorations we can use?

We do not have any decorations on-site, but a great benefit of having your event at FIVE is you really do not need many extra items to spruce up our venue. The venue is filled with great colors, textures, and modern lighting that reduce the need to bring in extra decor.

Is there a green room or floral prep room?

No. All floral arrangements must be arranged off-site. We have some storage areas for boxes and cases out of view from the main reception area.

Do you have an outdoor space?

Yes, there is a small patio separate from the event space located on the south side of the building. It can accommodate up to 20-25 guests and includes patio furniture (tables, chairs, umbrellas, canopy, lights, flowers, ash trays, etc.). We will provide a sign to direct guests to this area.

Are there any hidden costs?

No! We are designed as an 'ala carte' venue, so you pick and choose what options are right for you. We disclose all pricing and policies to each client before they book an event with us. An estimate of costs may be requested at any time.